Taxpayer Text Updates
Save time and resources by letting Republic Bank notify your customers with a text message
when their checks are ready for pick up or their direct deposit has been released! At the
tax office you are still in full control because you have the ability to delay the text messages
after the check has been printed if you need additional time to sort the checks or complete
other administrative tasks.
By participating in our text messaging option, at no cost to your business, many EROs have
reported saving significant time and resources by avoiding outgoing phone calls to let customers
know that their check was available. Also, tax offices experienced a serious reduction in the never
ending “Do you have my money” phone calls, because the customers knew they would receive a text
message as soon as it was available. For more details and to adjust your office’s text message
settings, log into your account on republicrefund.com and click on office info.
What Republic EROs Are Saying About Taxpayer Text Updates:
“Clients loved the text alerts!”
“This was an awesome feature!”
“I really like this feature because it cut down on the calls!”